To & From the Airport

Cranbrook

3 miles (taxi) Departure Board Routes

• London Waterloo
• Exeter Central
• Exeter St Davids

Exeter St. Davids

7 miles (taxi/bus) Departure Board Routes

• London Paddington
• Plymouth & Cornwall
• North & South Devon
• Exmouth via Exeter Central

Exeter Central

6 miles (taxi/bus) Departure Board Routes

• London Waterloo
• North & South Devon
• Exmouth

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  Digby & Sowton

  5 miles (taxi) Departure Board Routes

  • Exeter St Davids
  • North & South Devon
  • Exmouth

Tiverton Parkway

18 miles (taxi) Departure Board Routes

• London Paddington

Long Stay

Blue Badge holders may use the Car Park 2 disability parking bays close to the terminal. The reduced rate for Car Park 2 is displayed in the options after completing the booking form. At the Car Park 2 entry barrier use the ‘call’ button (Passenger Assistance Point) to request a parking bay and request assistance if required. If the driver’s Blue Badge is required at the destination, a copy should be displayed in the vehicle or presented at the Car Park Customer Service Office before leaving the car park. Persons with Reduced Mobility (PRM) who are not Blue Badge holders, may be advised to use Car Park 3 parking bays adjacent to the car park shuttle bus shelters. The car park shuttle bus will transfer passengers to/from the terminal.

Short Stay

A free period for drop-off or pick-up is permitted in Car Park 1 for Blue Badge holders, Persons with Reduced Mobility (PRM) and drivers collecting a person with reduced mobility Use the ‘call’ button (Passenger Assistance Point) at the entry barrier and display Blue Badge to request a free period and assistance if required. If unable to reach the call button – please use Car Park 2 where Customer Service staff will assist. Passengers booked into a Long Stay car park may use Car Park 1 for the unloading/loading of baggage free of charge. The request for a free period should be made by using the ‘call’ button. If the driver is unable to use the call button the Car Park Customer Service staff (Car Park 2) will assist: 07896 168 326

Reduced Mobility Facilities

Tactile drop-curbs and road-crossing points are clearly marked on routes from all car parks. Airport wheelchairs are available for Persons with Reduced Mobility (PRM) in the Arrivals and Departures buildings but a member of airport staff should be notified before use. Ramped access for wheelchair users is available to and from the terminal, both airside and landside. Electronic sensors activate doors to the Main Terminal Building and the Arrivals Building. The Assistance Desk in the main terminal has been designed with a low-level counter for use by those in a wheelchair. An Avi Ramp with a 7% slope may be used for aircraft boarding/disembarking passengers with reduced mobility and Ambulift hydraulic lift vehicles are available. Low loading ramped airside coaches are available for passenger transfer to and from the aircraft. Special toilets with disabled facilities are provided in the Check-in Hall, Departure Lounge, Boarding Gate Area and the Arrivals Terminal.  Emergency call cords are provided in the cubicles.

Other Disability Facilities

Way-finding signs using yellow lettering on a black background, together with illustrated pictograms give directions to main areas of the airport. Braille instruction cards are available at check-in and the Security Search Area for those with a visual handicap. Amplified hearing loops for hard-of-hearing passengers will be made available at the Assistance Desk in the Main Departure Terminal. Leaflet racks for airport and tourism information are situated at wheelchair-user eye level in the Arrival and Departure areas. The airport’s website has the facility to enlarge text for the visually impaired. Provision will be made to handle Assistance Dogs and the airline must be informed of the requirement at the time of booking.