Baggage advice

Hand (cabin) Baggage Restrictions | Hold (checked-in) Baggage Restrictions | General Baggage Information | EU Export Rules/HM Revenue & Customs Import Rules/Defra Restrictions | Lost & Damaged Baggage | Lost Property Items

Hand (cabin) Baggage Restrictions

'Liquids' regulations

Passengers must be aware of the DfT Airport Security hand (cabin) baggage limits and 'Liquids' regulations.

View the Videos:
 
Prepare for Check-in 
and 
Prepare for Security Search

Items defined by the DfT as 'Liquids' include:

• Creams, lotions, oils, perfumes, mascara
• Sprays and pressurised containers (including shaving foam and deodorants)
• Pastes (including toothpastes)
• Gels (including hair and shower gel)
• Cigarette lighters (one only per passenger)
• Drinks, including water
  or any other solutions and items of similar consistency
  

The following DfT regulations apply at the airport's Security Search Area:

• ‘Liquid’ Containers (bottles tubes etc) must not exceed 100ml. (3.4 fl oz) 
• ‘Liquid’ Containers must be carried in a transparent, re-sealable, Plastic Bag
• Plastic Bag capacities must not exceed 1 litre (approximately 20cms x 20cms)
• Plastic Bag contents must be clearly seen from both sides and the bag sealed
• Plastic Bags with ‘Liquids’ must be carried in the ONE item of Hand Baggage
• Plastic Bags must be presented for examination at the Security Search Area
• Passengers are advised that failure to meet DfT 'liquids' regulations, at the airport's Security Search Area, will result in a request for the voluntary abandonment of 'liquid' items as they will not be permitted to continue with their flight arrangements.

• Medicines and Baby Food essential for the flight may be permitted in larger quantities above the 100ml limit, but will be subject to authentication.
• 'Liquids' items purchased Air-Side in the Departure Lounge may be taken into the Aircraft Passenger Cabin.

Passenger Cabin Prohibited Articles (DfT)

Items defined by the DfT as Prohibited Articles Part 1 (Restricted Zone/Aircraft Cabin) are not permitted through the Security Search Area or into the Aircraft Passenger Cabin. These include, but are not limited to:

• Objects capable, or appearing capable, of discharging a projectile or causing injury
• Sharp objects capable of causing injury
• Blunt instruments capable of causing injury
• Explosives and flammable substances which pose a risk to the health or property 
• Chemical and toxic substances which poses a risk to the health or property

The Department for Transport have approved the carriage of more than one item of hand baggage at Exeter and at other UK airports but the airline may still have restrictions.  Baggage size limits will vary. The maximum DfT regulation dimensions is: 56cm x 45cm x 25cm but airline restriction examples are:  Flybe hand baggage: 50cm x 35cm x 23cm First Choice hand baggage: 45cm x 35cm x 20cm.  (ski boots are permitted in hand baggage if within the airline limits)

Hold (checked-in) Baggage Restrictions

Aircraft Prohibited Articles (DfT) & Dangerous Goods (CAA)

Items defined by the DfT as Prohibited Articles Part 2 (Hold Baggage) and the Civil Aviation Authority as Dangerous Goods are not permitted on board the aircraft. These include, but are not limited to:

• Explosives, detonators and fuses
• Gasses (butane, propane, acetylene)
• Flammable liquid (petrol, lighter fluid, alcohol, ethanol)
• Flammable solids and reactive substances (magnesium, firelighters, fireworks, flares)
• Oxidisers and organic peroxides (bleach, car body repair kits)
• Toxic or infectious substances (poison, infected blood, bacteria, viruses)
• Radioactive material (medicinal or commercial isotopes)
• Corrosives (mercury and vehicle batteries)

Maximum Baggage Weight

Maximum Baggage Weight limits generally restrict individual items to 32kgs (30kgs with flybe) and items above these weights will not be accepted at check-in.
The load should be split between two bags if carrying more than this.

Over-Size Baggage

Over-Size Baggage (eg golf clubs, surf boards, skis) cannot be guaranteed carriage without prior notice and may be subject to a charge at check-in. Passengers should check booking conditions for airline or holiday company baggage limits. e.g. Flybe baggage restrictions | First Choice baggage allowance | Inghams baggage
Outbound items will be tagged at check-in and must be deposited at the over-size baggage belt in the Departures channel.
Inbound items will be available at the over-size zone in baggage re-claim.
Pushchair & Child Buggy procedures are detailed in the Baby & Child section.

General Baggage Information

• Passengers must comply with all Baggage Regulations and answer the Check-in (Security) Questions.
• Hold Baggage should be strong and fit for purpose as it will be handled, manually and mechanically, many times between Check-in and Baggage Reclaim.
• Pack medication for use on the journey in hand baggage and carry a letter from your doctor.
• Do not pack money, jewellery and other valuable items in Hold (checked-in) Baggage.
• Electrical items, aerosols and gas hair curlers, without refills, should be placed in Hold (checked-in) Baggage.
• Never carry anything onto an aircraft for other people.
• Airport Baggage Tags will be issues at check-in but baggage labels are not usually issued by the airline.
• Passengers' own labels should not display the home address. For identification in an emergency, name and home address, should be placed inside baggage.
• Baggage should be securely locked at all times.
• Do not leave baggage or personal belongings unattended in or around the airport.
• Be aware of HM Revenue & Customs/Defra Restrictions when returning to the UK.
  

EU Export Rules/HM Revenue & Customs Import Rules/Defra Restrictions

Passengers travelling to an EU country should be aware of the ban on fresh meat, meat products, fresh milk or milk products. Baby milk can be circulated freely within the European Union but in other countries products may be confiscated.

For futher details about personal exports see the Advise to People Travelling Abroad from the Department for Environment and Rural Affairs (defra)

Passengers do not have to pay any tax or duty in the UK on goods bought tax paid in other EU countries which are for their own use but Customs Officers may question travellers with large quantities of alcohol or tobacco.

If you are travelling to the UK from outside the EU you are entitled to a lower allowance. Please check with HM Revenue & Customs for details of all allowances into the country.

The Department for Environment, Food and Rural Affairs (Defra) also has import rules.

Lost & Damaged Baggage

Under the terms of the Montreal Convention, once checked-in, the airline is liable for baggage loss or damage. Delayed or mishandled baggage should be reported at the baggage reclaim area of the arrival airport and a Property Irregularity Report (PIR) should be completed. When making a claim, a copy of the document should be forwarded to the airline and another to the travel insurance company within 21 days.

The Air Transport Users Council gives advice on Baggage Problems and the Citizens Advice Bureau offers further information about making claims.

Lost Property Items

Lost property items found in the airport terminal or items handed in from airlines, other than flybe, can be collected from the Security Office in the Departures channel.
Mon – Fri: 8am – 4pm | Sat: 10am - 2pm
email: lost property
tel: 01392 354 909 
Please Note: If leaving a voice message, it is the airport’s policy not to return the call, if we are unable to match the item.
flybe lost property
tel: 0870 889 0941

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